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Salesforce today announced that Forrester has named MuleSoft a Leader in the 2024 Forrester Wave™ for API Management Software. MuleSoft received the highest score possible in 11 of the criteria evaluated by Forrester.
Why it’s important: According to Forrester, APIs open access to business capabilities, optimize customer experiences, expand product capabilities, and will be the primary means of AI-driven commerce when AI agents become mainstream1.
However, with organizations today using an average of 1,061 applications2 and between 10 to 30 APIs per application3, API “sprawl” makes it difficult for organizations to find and secure their APIs. What’s more, the rise of Artificial Intelligence (AI) will almost certainly exacerbate API sprawl as companies tap APIs to interface with large language models (LLMs).
Innovation in action: MuleSoft addresses API sprawl with API Management on Anypoint Platform, a collection of full lifecycle API management capabilities to build, discover, govern, and manage any API built and deployed anywhere. The tool helps organizations deliver API-driven services, including AI technology, with governance, security, and control, and:
MuleSoft also helps customers achieve their digital transformation efforts with:
The Salesforce perspective: “We believe APIs are the foundation on which to deliver AI-powered applications and experiences. At MuleSoft, we continue to advance our vision to make API Management universal and through that effort, bring our customers the benefits of greater visibility, consistent governance, flexible control, and improved engagement across all their API initiatives.” – Param Kahlon, EVP, Automation and Integration
The customer perspective: “MuleSoft provides us with a robust, reliable, and stable integration platform. Its robust integration and API Management capabilities have empowered us to quickly and securely connect data and applications to power our business initiatives. We have adopted API-led connectivity as the cornerstone of our integration strategy to increase interoperability, reusability, and accelerate time-to-market. MuleSoft’s Full Lifecycle API Management helps us standardize our integration landscape and eliminates technology fragmentation in this space. It provides us with a layer of trust and control which is very important in our industry.” – Harsh Soni, Director of Integration, Alexion, AstraZeneca Rare Disease
Fast facts:
Any unreleased services or features referenced here are not currently available and may not be delivered on time or at all. Customers should make their purchase decisions based upon features that are currently available.
Forrester Citations and Disclaimer1 The Forrester Wave(™): API Management Software, Q3 2024